OPERATIONS - SELECTION, TRAINING & MONITORING
Our Selection Process
Our utmost attention is given to the recruitment of our security personnel in accordance with stringent parameters laid down as a core policy of our company. This policy includes education, age, physical fitness and antecedents’ verification. The recruitment department has been constituted so that recruitment of employees must comply with all standards like police verification, Education, Physical fitness and service records of each employee.
# Physically Fit Security Personnel are recruited
# Minimum Basic Qualification is 10th class passed
# Basic and advance training is provided by our experienced Security Officers
# Police Verification
# Previous Service Record Check if any
# Good Character
Additional Selection Option for Client-
Keeping in view the various security needs of the clients, we also provide an additional selection option to our clients so that they can conduct the interview of the shortlisted security personnel and select the most suitable one for security services whom they feel meets their requirement and needs. Clients can take the security guards who can speak and understand the instruction in English and Hindi. Since our security guards are from the security background, they understand the responsibilities and proper way to execute their duties at their post. They are well versed in operations of metal detectors, fire fighting systems, can deal with police in case of emergency and calling on the mobile wireless set.
Training
All Guarding Personnel deployed by JNZ Facility undergo Security Training Course which imparts the necessary skills to perform their duties with great efficiency and productivity. The training process is ongoing and progressive throughout the employee’s career to refresh and further develop their knowledge. We have well equipped classroom with facility such as projector, training equipment and sitting capacity of 40 persons. Our site specific training courses are designed after discussions with the client and assessing the training needs of the staff. The aim of these courses is to enhance the security skills of the security personnel and develop management skills in the supervisory and management staff.
The training module covers:
Basics: Physical fitness training, duties, responsibilities and performance of guarding personnel, conduct in public, correct wearing of uniform, alertness, courtesy, obedience, mannerism, badges of rank in police and military force, right to private defence, filing FIR and benefit of PF, ESIC & LWF.
Trade related: Handling different type of security like reception, gate, store, factory, residence, hotel, mall, bank, ATM, cash in transit, etc., patrolling premises, search procedures, handing & taking over procedure, register maintenance & log book, handling of keys, handling CCTV, metal detector, breath analyser & other security instruments, examining identification papers and report writing for supervisor and above post.
Emergency: First aid, fire prevention & control, crisis response and disaster management.
Join Us
SRC Private Security Training
Amet facilisis viverra sapien odio senectus et in nunc eget volutpat adipiscing
Pre - Deployment Activities
Before JNZ Facility Group takes up any assignment, operation team visits the site for survey to analyses and understand the security needs of client’s premises. Based on the survey report, a security setup for the premises is designed. A detailed set of instructions including charter of duties for security personnel, client’s pain points and expectations from security staff, emergency procedures and other relevant details are drawn. This set of post & site Instructions are prepared in consultation with the client.
Post Deployment Activities
Supervision, Rotation and Surprise Check
The security personnel are supervised by area officers and area managers who visit the sites regularly during day and night time for surprise checks. In addition, senior executives conduct surprise visits randomly. Apart from physical check and inspection, we have installed app on our guards mobile which empower us to monitor their movement remotely. Attendance of guards with time and location punch is also automated. Remote monitoring at the time of pandemic has given us edge to monitor our guards 24/7 without physically visiting the site. The rotation of security personnel is done preferably every twelve months or as per client’s requirement. The staff is subject to transfer, as we do not encourage our staff to become familiar with employees or the union, which is in the interest of the security.
Customer Care Cell
Over and above regular checks, remote monitoring, night rounds and surprise checks, we have customer care cell that keeps in touch with our clients to get feedback on the services and resolves issues, if any.